Trust us to care for your service needs and you can rest assured will be treated with respect for your time and commitment to quality. Our courteous staff take personal take pleasure in making sure you enjoy you service experience. We've put together a short summary of important information:

Your Personal Service Advisor
Your Service Advisor is responsible of exceeding your ownership expectations. We've included his profile for you. He is here to help you schedule routine maintenance, answer questions or provide assistance in the unlikely event of a problem. You will find him extremely knowledgeable and personal.

New Owner Clinic
You don't want to miss this event. One and a half hours full of valuable information that will ensure that you new ownership experience is optimized. We included a page with details on this event. We never get tired of hearing our customers comment on how much they enjoy this event. We hope you will attend.

Owners Online
Your personal web page with MBUSA. Be sure to register to access information regarding your TeleAid account, vehicle maintenance schedule , FAX regarding your vehicle and much more! You can even update your service history! Log onto www.mbusa.com owners online.

Your First Service Visit
Your break-in service visit is due at 3,000 miles or roughly 1-month. It is complimentary and takes 2 hours including washing and vacuuming. Many owners do this while they're attending the New Owner Clinic.

Personalizing your Mercedes-Benz
We've provided a price list for accessories for your new Mercedes. each accessory listed is designed and tested by the factory to be a perfect fit for your model. We invite you to visit our accessory boutique in our Service lounge on your next visit.

Next Day Appointments
We are proud to offer a 60-bay state-of-the-art facility. We offer next day appointment, Saturday hours and extended weekday hours. We'll be here, ready, when you need us.

Shuttle Service & Loaner Cars
We offer and executive shuttle service to drop you off and pick you up when your vehicle is being service. Let us deal with the traffic while you relax. We also offer a complimentary loaner car for service/warranty work that exceeds 4 hours.

Value Pricing
We have excellent service prices that are hard to beat. We know this because we price shop the bay area service facilities to find the best prices so you don't have to! We are confident in the value of our service but most importantly we offer the highest quality available. We know you'll be pleasantly surprised. It has made us the fastest growing Service Department in the bay area.

We're committed to delivering the finest ownership experience on par with the quality of your new Mercedes-Benz. You can count on it. We welcome you to the Beshoff family and look forward to serving you.

Very truly yours,

N. Brian Aghajani
Service & Parts Director
Beshoff MotorCars