Our Service & Parts Departments have earned recognition from MBUSA as a leader in Customer Satisfaction & Repair Quality performance. We grew more than any other Northern California Mercedes Service Department in 2007. Come see why we have quickly become THE place to service your Mercedes-Benz.
Our Motto
"Promise of Excellence"Customer Promise
We are committed to provide a service experience unlike any other.Employee Promise
Service Values
Our Team Members are our most important resource in our commitment to provide an exceptional service experience.
- Our customers are our business
- We accept responsibility ensure that we constantly delivery the highest standard or Quality Service.
- We understand that Quality Service is the key to providing the Mercedes-Benz experience.
- We are committed to building long term successful relationships based upon respect & trust & reliability.
- We are each empowered to provide complete customer satisfaction.
- We take pride in maintaining the latest in training and a State-of-the-Art facility as critical components in achieving the highest standards of Service.
The Kundendienst Award
The Kundendienst Award from MBUSA is awarded the dealer who best represents the spirit of Customer Care.
“Kundendienst,” which means “Customer Service” in German is the highest possible achievement and represents superior customer care and Service & Parts team performance.
Beshoff MotorCars the first dealer in the MBUSA Western Region to be awarded the Kundendienst Award in 2008.
We are honored to receive this award and grateful for the opportunity to care for our customers. It a fits perfectly with our motto –
“Promise of Excellence”